Understanding the Differences Between Freelance Virtual Assistants and Company Virtual Assistants

5 minute read

written by Paty Vargas

Dec 23, 2021

If someone were to ask you at this exact moment what you've done today at work, you'd probably list off a maximum of 5 things and wonder how it’s possible you only accomplished 5 big tasks during the whole day. Or you may ask yourself how time passed by so quickly.

In many cases, this means that yes, you are busy full-time but may be losing a lot of precious time in small - yet important - day-to-day tasks.

If this is you, then you're probably in need of some extra help pronto.

Here's where the road splits in two ways, and where things get a bit complicated for business owners since there are two ways to hire a VA. You can hire a virtual assistant through a company like Cápita Works or a freelance virtual assistant, so let's start by identifying the main differences between the two.

Company Virtual Assistant VS Freelance Virtual Assistant

Company Virtual Assistant

When you hire a VA through a company like Cápita Works, you will be working with VA that fits just your needs. They are carefully recruited, interviewed, and selected, so you can be sure you are working with top-notch professionals.

Freelance VA

They are self-employed independent contractors, you work with them directly, there's no intermediate company, and you're in charge of the entire recruitment process.

If you look at it that way, they pretty much sound the same, however, there are many significant differences, especially if you are looking to reduce workload, save money, and work with qualified people.

Here are the top reasons as to why hiring a VA through a company is your best (and safest) shot!

1. Formality

Since you’re hiring through a company you can expect a VA who will be working full-time 40 hours a week, without exceptions and exclusively for you. On the contrary, it is not guaranteed that freelance VAs will take their work as seriously as a company VA, since the majority of the time it is not stipulated in a written matter.

2. Exclusive attention

Company VAs are guaranteed to work exclusively for you, guaranteeing excellent performance and efficiency, while freelance VAs often work with many clients at the same time, this affects their performance, availability, attention, and growth.

3. Recruitment

One of the main reasons you may be looking for a VA is to take some work off your shoulders, which is why at Cápita Works, we take care of everything, from recruiting to hiring the final candidate, so you can sit back and relax. Plus, we’re experts at what we do, so you can trust that at the end of the entire process, you will be getting a great service and a quality VA. Now, if you want to hire a freelance VA, say goodbye to a lot of time you’ll spend searching, interviewing, hiring candidates, and all the paperwork.

4. Hire ANY position

Do you need someone for a marketing position, social media manager, data entry clerk, customer service, or perhaps someone for IT? You name it and we’ll make it happen, a virtual assistant’s work is not limited to administrative tasks only!

5. Payroll

We mean it when we say we take care of everything! If you're worried about payroll and tax and legal compliance, we're here to help you. Hiring a VA should NOT be complicated.

6. Transparency

Stay up to date on everything! No problems, or hidden fees, we’re 100% law-compliant, no loose ends for anyone.

7. Healthcare

A company like Cápita Works ensures all VAs get fair salaries and are provided health, dental, and life insurance! If you’re hiring a freelancer, the risk of not providing benefits is a major issue.

The list could go on and on, but there's only one right option as to which type of virtual assistant you should hire. If you'd like to get started today, give us a call at (619) 991 9883, we’d be glad to help you find your next superstar.  


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