Privacy Policy

Cápita Works Privacy Policy

Last updated: July 28, 2025

At Cápita Works, we value the trust of our users, clients, candidates, and collaborators. This Privacy Policy transparently explains how we collect, use, store, and protect the personal data of the individuals we interact with, and what rights they have regarding it. Our commitment is based on compliance with applicable data protection laws – including Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), the European Union’s General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA) – as well as the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality, and accountability.

1. Scope and Applicable Law

Cápita Works provides recruitment and virtual staffing services to clients in Mexico, the United States, and other countries. Therefore, we process personal data from individuals located in different jurisdictions. This Policy applies to all websites and services controlled by Cápita Works and outlines our data processing practices in compliance with LFPDPPP, GDPR, CCPA/CPRA, and other applicable laws. Where additional legal requirements apply (e.g., in the European Union or California), we implement the necessary safeguards to respect those rights.

2. Data We Collect

We only collect data strictly necessary to fulfill our purposes:

Identification and contact data: name, last name, postal address, phone number, email, and, when applicable, official ID.
Professional data: job title, current employer, work history, résumé, and information submitted through job forms.
Usage and preference data: IP address, browser type, operating system, device identifiers, visited pages, visit date and time, time spent, clicks, interactions with our emails, and other browsing data.
Demographic data: country, language, geographic area, industry, or other profile information you choose to provide.
Cookies and similar technologies: we use cookies and pixel tags to recognize your browser, understand how you use the site, and offer personalized content.
Sensitive data (only with explicit consent): financial, biometric, or health information, only when strictly necessary.
Children’s data: our services are intended for those over 18. Any data from minors detected without consent will be deleted.

3. Purposes of Data Processing

Service provision: customer service, interviews, recruitment, contact.
Internal management: accounts, billing, administration.
Communication and marketing: newsletters, events, promotions (with consent).
Usage analysis: navigation, cookies, user experience.
Personalization: content and ads based on interests.
AI training: anonymized data for internal algorithms.
Legal compliance and fraud prevention.

Clarification: Artificial Intelligence (AI) is not used for the selection of candidates. Although some automated job listings are powered by integrations with platforms like La Chamba, final selection is always reviewed and performed by the human recruiting team at Cápita Works.

4. Legal Grounds for Processing

Explicit consent
Contract performance
Legitimate interest
Legal obligation compliance

5. Use of Cookies and Similar Technologies

We use cookies for:

Strictly necessary purposes
Analytics
Marketing
Personalization
AI training
Third-party sharing

Technologies in use: Google Analytics, Meta Pixel, Hotjar, Microsoft Clarity, and Tawk.to, among others.

Consent notice: Upon entry to our site, cookie consent is currently obtained implicitly. We are evaluating implementing a granular cookie banner that will allow users to manage their preferences more transparently.